Terms and Conditions BRIING MOBILE INSTANT
*IMPORTANT
PLEASE CHECK WITH YOUR SERVICE PROVIDER BEFORE USING
THE FREE INTERNATIONAL CALLS SERVICE. 07755 NUMBERS ARE NOT INCLUDED IN YOUR CROSS NETWORK MINUTES, THEY WORK AS SPECIAL ACCESS NUMBERS ON T-MOBILE AND are CHARGED AT THE RATE STATED IN OUR PRICE LISTS, OR HOW T-MOBILE CHARGE THEM.
Find latest Rates list here: http://www.briing.com/mobileinstant/rates.php
MOBILE INSTANT Service:
By using the service you are consenting to these terms.
Callers must ensure they have the bill payer's permission before using the service. Charges will be made by the telephone service provider in accordance with your contract with the service provider; we make no charges to the user for this service and accepts no responsibility for any charges made by the service provider.
The service is intended to be used from a mobile phone. briingl may utilise the number from which you call the service to provide information on our services and those of other carefully chosen organisations.
The service is subject to availability and may be withdrawn or suspended at any time.
Services which are offered with no charge from briing are subject to our fair use policy. If, in the reasonable opinion of briing, your use exceeds an acceptable level, we reserve the right to request that you voluntarily limit your usage of the service. If after such a request your usage continues to be excessive, we reserve the right to impose automatic restrictions on the service, which will limit usage to a predefined number of minutes per month.
Call Charges
Call rates and destinations are listed on our Website, and are subject to change from time to time. Your remaining Credit, and the number of minutes that Credit will purchase for the call to the dialled number will be notified to you immediately prior to the connection of your call. In the event of any difference between the Credit and or the rate listed on our Website and the Credit and or the rate notified immediately prior to the connection of your call, the information provided immediately prior to the connection of your call will prevail.
All Call Charges are inclusive of VAT at the prevailing UK rate.
Each call length will be rounded up to the nearest minute at the end of the call in order to calculate the total Call Charge. The total Call Charge for each call will be rounded up to the nearest 1 pence.
We do not charge connection fees on this Service.
The Call Charge, based on the current tariffs, is deducted from the Credit balance held on your Account during your call. When the Credit in your Account is used up the call will end, and you must pay Credit into the Account before further calls can be made.
Privacy Policy
We will use the information you provide to us in association with the Service to manage your relationship with us and the provision of the Service to you, to enable us to understand your usage of the Service in order to improve our Service, and to contact you in writing or by phone with information about the Service. We also assess usage information in order to prevent and detect fraud. Information may be shared with our affiliate partners so that we may better serve your needs. By applying to have an Account and use the Service you consent to receiving information from time to time about products and/or services which we believe may be relevant to you. If you have questions about our Privacy Policy, would like us to update, change or delete any of your information, or if you would like to opt out of receiving any information as noted above, please contact us.
Cancellation or Termination
You have the right to cancel any Account opened with us to use our Service and to claim a refund if the Service is unused, or a refund of the balance of Credit on your Account if the Service has been used. Any promotional credit/bonus awarded by us to the Account will not be refunded and will be deducted from the balance of Credit before payment of any refund. Any notification of a cancellation request must be made by email to care@briing.com. If you have applied for an Account under a specific promotion your cancellation rights may be amended by the terms and conditions of that promotion, and this will be noted on the application form for that promotion.
If a Customer terminates the Service with a balance remaining in Credit, we will refund the balance to the credit or debit card used to purchase that Credit within 14 days of receiving satisfactory evidence of the relevant credit or debit card details from the Customer. We require an administration fee to process this Account closure transaction that will be deducted from the balance of your Account. The administration fee is currently £2, but is subject to change. Details of the current administration fee can be found on our Website. If there is less Credit in the Account than the amount of the administration fee, the Customer will not be refunded the balance, there will be no further charges, and the Account will be closed. Any promotional credit/bonus awarded to open the Account will not be refunded and will be deducted from the balance Credit before any refund payment is made.
We may terminate our provision of the Service to you under this agreement with immediate effect if the Customer has committed a material breach of the Service terms which is incapable of remedy. In this instance, any Credit remaining in the Account will not be refunded to the Customer, and you may also be required to reimburse us for any losses, costs or expenses we incur as a result of your breach. We will also be entitled to refuse to make the Service available to you in the future.
We may also end the Account and the Service at any time by giving you a minimum of 7 days notice, which will be by email and or SMS. Any outstanding balance of Credit will be refunded to the Customer. Any promotional credit/bonus awarded by us to the Account will not be refunded and will be deducted from the balance Credit before payment of any refund.
In the event the Account is not used for more than 90 days, we will notify you via email and or SMS of our intention to close the Account unless you utilise the Service. If there is no activity on the Account and we have no response from you within 30 days of such notification, we will close the Account and you will forfeit any remaining Credit in the Account.
Communications
We will notify the Customer in writing via email and or SMS of any material adverse change to the Service or any term of the Service. Changes will also be notified on our Website. Usage of the Service after this notification will be deemed to be your acceptance of the change.
In the event we need to renew or replace the Service, we may alter or issue a new Account Number and PIN to the Customer.
Our communications with you will be primarily based upon email and SMS messages. From time to time, we may write to you at the supplied billing address with Service notifications or information. The Customer must notify us of any change to the Customer’s contact details.
Your communications with us will be primarily through the Service email care@briing.com. Notifications from the Customer will be deemed “received” when you have received a non-automated response from us.
Other
We reserve the right to transfer or assign all or part of our rights and/or obligations under this agreement.
This Agreement is governed by and interpreted and construed in accordance with English law and is subject to the exclusive jurisdiction of the English courts.
Briing Specific Disclamers
07744 NUMBERS ARE NO LONGER INCLUDED IN YOUR FREE CROSS-NETWORK MINUTES. VODAFONE, T-MOBILE, ORANGE, O2 AND 3-THREE CONTRACTS
MAY NOT BE INCLUDED IN THE FREE INTERNATIONAL CALLS SERVICE - PLEASE
CHECK FIRST.
0870 AND 0844 NUMBERS ARE NO LONGER INCLUSIVE IN O2 CONTRACTS.
Callers must ensure that they have the bill payer’s
permission before using the Briing.com Free Caller service. All calls
are billed by your telephone provider at their relevant mobile rates.
Please check with them before using the service.
Calls are charged from time of connection to the Briing.com Free Caller service so we advise hanging up after a short period if your calls are engaged or unanswered. Remember to only press the call or send button after dialling the access number but not again after dialling the destination number.
Calls are billed at your operator’s relevant 07983, 07744, 07755, 0870, 0844, 0871 rates. Please check with them before making the call if you have any doubts about your Free Minutes. These are charged as cross network mobile calls & can be included in free minutes.
Calls are charged from the time of connection to the Briing.com Free
Service.
Calls to mobile phones, premium rate numbers and pagers are not included
unless otherwise stated.
Use of the service will be deemed to be an agreement to allow relevant
marketing of telecom services to your telephone number. If you do not
wish to receive any marketing, you can deregister your telephone number
by contacting us.
We reserve the right to terminate fraudulent calls.
The service is subject to availability.
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